Last updated: 26 January 2026
Nordalis Group Pty Ltd (“Nordalis Group”, “we”, “us”, “our”) operates this website and its related content (the Website).
We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit our Website or contact us.
By using this Website, you acknowledge that you have read and understood this Privacy Policy.
1. What is personal information?
“Personal information” has the meaning given in the Privacy Act 1988 (Cth): information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not.
2. Personal information we collect
We collect limited personal information, including:
- Contact details – name, email address, phone number (if provided)
- Enquiry information – details submitted via our contact form or email correspondence
- Subscription information – email address and preferences if you subscribe to a newsletter or updates
- Technical information – IP address, browser type, device information and basic usage data
We do not operate an online store and do not collect payment, billing, or transaction information.
We do not collect sensitive information unless required by law.
3. How we collect personal information
We collect personal information:
- Directly from you when you submit a contact form or email us
- Automatically when you browse our Website, through cookies or similar technologies
If you choose not to provide personal information, we may be unable to respond to your enquiry.
4. How we use personal information
We use personal information only for purposes reasonably necessary to operate our business, including to:
- Respond to enquiries and communications
- Provide information about our business or services upon request
- Maintain and improve our Website
- Comply with legal and regulatory obligations
We do not sell personal information.
5. Marketing communications
We may offer the option to subscribe to newsletters or business updates.
We will only send marketing or newsletter communications where permitted by law and where you have opted in or otherwise consented.
You may opt out at any time by using the unsubscribe link in our communications or by contacting us directly.
We do not send unsolicited bulk marketing communications.
6. Disclosure of personal information
We may disclose personal information to:
- IT and website service providers
- Professional advisers (such as accountants or lawyers)
- Regulators or authorities, where required by law
We take reasonable steps to ensure third parties handle personal information in accordance with applicable privacy laws.
7. Overseas disclosure
Some service providers may store or process data outside Australia.
Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles.
8. Cookies and analytics
We use cookies and similar technologies to operate and analyse our Website.
You can disable cookies via your browser settings, though this may affect functionality.
We may use analytics tools (such as Google Analytics) to collect de-identified usage data.
9. Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access or disclosure.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
10. Access and correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.
We will respond within a reasonable timeframe and in accordance with the Privacy Act.
We do not ordinarily charge for access or correction requests.
11. Children’s privacy
This Website is not directed to children.
We do not knowingly collect personal information from individuals under 18 years of age.
12. Complaints
If you have a complaint about how we handle personal information, please contact us using the details below.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this Website with an updated date.
14. Contact details
Nordalis Group Pty Ltd
Address: 275 Ryedale Road, Eastwood NSW 2122, Australia
Email: info@nordalisgroup.com